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Worried about your money?

We're here to help.

Personal support Business support

Supporting you

We recognise that things are very different at the moment. If you or your business has been financially impacted by COVID-19, get in touch to chat about your individual needs.

Personal support options

If you've been financially impacted and need support, we're here to help.

  • Ease pressure on loan repayments 
  • Help for customers in financial difficulty 
  • In-branch priority hour

Find out more

Business support options

Helping your business make it through is important to us.

  • Guidance and advice from our experts
  • Business lending support
  • Enabling contactless payments

Business support

Government support

If you've been affected by COVID-19, see what type of Government support is available.

  • Simplified access to income support
  • Special grants for urgent living costs
  • Wage support and loan guarantees for businesses
  • Small Business Cashflow Loan Scheme via Inland Revenue website
  • Use our Support Finder tool to see what other Government support you could be eligible for

Find out more

Support Finder

We all need a bit of help sometimes. ASB's Support Finder is here to help you find financial support that might be available to you and your family. 

Find out more

Get in touch

Message us

The best way to get in touch with us is by sending a message in FastNet Classic and one of our team will reply.

Send us a message

Call us

If you need to get in touch urgently, our contact centre is here to help. Please be patient if wait times are longer than usual.

Call us

ASB Branches

While New Zealand moves through COVID-19 Alert Levels, ASB branch availability will vary.

See your local branch availability