Which apps do use to help run your business?
From the beginning I wanted a clear overview of the business, so we set up Xero on day one and use it daily. When we opened the container in town we also set up Vend to be able to track sales and identify trends. Both have been extremely useful.
What were the pain points you were encountering in your business before you started using Plus by ASB?
It is hard to find time to sit behind a computer as I’m always on the go visiting different suppliers, sites, events or working in the food truck. Plus gives me quick insights on the go, so I’m prompted to take action when needed.
How has Plus impacted your daily productivity? How often do you find yourself using Plus?
I have Plus on both the mobile and the desktop, but I use mainly mobile. I check Plus about 3-4 times a week, especially when I feel like I might have forgotten something – I often have that feeling!
What is your favourite Plus insight or feature?
My favourite would probably be the day-by-day breakdown of sales for the container, as sales are really fickle and unpredictable. Literally, one day we have double the sales than day or week before, so it helps identify the reason for this.
From your experience using Plus by ASB, which types of businesses do you think would also benefit from using Plus?
Any business where you need a summary of larger amounts of information to gain better insight into day to day operations.
What advice do you have for other Kiwi businesses wanting to be a success?
I’d probably say don’t do it alone. I’ve got my Dad who helps me out with the finances and my Mum who helps with developing the Double Dutch brand. I’ve got Charles Willmer as my mentor - he was the Managing Director at my previous work. He pushes me to be better and grow faster. When everyone else is saying how great we are doing and how fast we are growing, Charles will be the only one to tell me that we can do better. It’s valuable to have someone push you and give it to you straight.
Lastly, I have my crew that I rely on every day including our manager Este who has been with us from when we were just a single food truck. For any other business owner, focus on your crew. Focus on getting good, smart, fun people on board. People you can have a beer with. I couldn’t do it without them. No chance.
Find out more about how Plus by ASB can help your business here.