We're here to support customers when you need us most. Here's a quick overview of how we can help take some pressure off your finances.
Access to an overdraft facility of up to $10,000 for ASB home loan customers and up to $2,000 for other ASB personal customers at the special variable rate of 2.95% p.a. and no Establishment Fee.
Suspend home loan payments for up to 3 months (interest will still be added to the loan).
Waiver of Early Repayment Adjustment fees* when repaying a fixed rate home loan, where a home is destroyed or suffered major damage as a result of the natural disaster. *These may be waived at a reasonable level, maximum $2500.
No establishment or adjustment fees when needing to establish or restructure a home loan as a result of the natural disaster.
Immediate consideration of requests for emergency credit limit increases and review of credit card instalment repayments.
Accessing Term Investment Funds:
ASB will waive the up to 2% interest adjustment applied to early Term Deposit breaks, i.e. our customers will receive our standard interest rate (at the time the investment was made) for the completed term.
ASB will waive the 0.5% break charge for early withdrawal on Term Funds.