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Support for business, commercial and rural customers.

We have support options to help.

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Support options at a glance

We're here to support customers when you need us most. Here's a quick overview of how we can help take some pressure off your finances.

Business Customers

  • For business and rural customers affected by the natural disaster access to working capital of up to $100,000 at the special variable rate of 2.95% p.a. Customers will not be charged Establishment or Service Commitment Fees.
  • Waiver of Early Repayment Adjustment* if repaying a business or rural loan, where the business is destroyed or has suffered major damage as a result of the natural disaster.
  • Waiver of Early Repayment Adjustment* when repaying a fixed rate home loan, where a home is destroyed or suffered major damage as a result of the natural disaster. 

*These may be waived at a reasonable level, maximum $2500.

Commercial and Rural Customers

  • Access to working capital of up to $100,000 at the special variable rate of 2.95% p.a. Customers will not be charged Establishment or Service Commitment Fees.
  • Waiver of Early Repayment Adjustment* if repaying a commercial or rural loan, where the business is destroyed or has suffered major damage as a result of the natural disaster.

*These may be waived at a reasonable level, maximum $2500.

For Commercial and Rural customers with home lending

  • The option to suspend home loan payments for up to 3 months (interest will still be added to the loan).
  • Waiver of Early Repayment Adjustment fees* when repaying a fixed rate home loan, where a home is destroyed or suffered major damage as a result of the natural disaster.
  • No establishment or adjustment fees when needing to establish or restructure a home loan as a result of the natural disaster.
  • Immediate consideration of requests for emergency credit limit increases and review of credit card instalment repayments.

 *These may be waived at a reasonable level, maximum $2500.

Accessing Term Investment Funds (all customers)

  • ASB will waive the up to 2% interest adjustment applied to early Term Deposit breaks, i.e. our customers will receive our standard interest rate (at the time the investment was made) for the completed term.
  • ASB will waive the 0.5% break charge for early withdrawal on Term Funds.

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ASB’s lending criteria and terms apply. Rates are subject to change. Fees and charges apply, see our rates and fees pages for details.