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Notices

ASB announces the following Business and Rural interest rate changes:

The Business Base Rate has increased from 10.20% p.a. to 10.24% p.a.
The Rural Base Rate has increased from 7.00% p.a. to 7.04% p.a.
The Business Floating Base Rate has increased from 3.05% p.a. to 3.09% p.a.
The Corporate Indicator Rate (CIR) has increased from 4.40% p.a. to 4.44% p.a

These changes will be effective on and from 12 July 2019. Interest rates are subject to change.

Changes to Foreign Exchange Terms and Conditions: Travellers Cheques

Further to our previous notice advising a change in our acceptance of Travellers Cheques, our Foreign Exchange Terms and Conditions have been amended to remove Clause 2.5, effective from 1 July 2019.

Changes to our policy for accepting travellers cheques:

From 1 July 2019, ASB will no longer accept travellers cheques for encashment or deposit to an ASB account. After this date, customers should contact the issuer of the travellers cheques for further advice about how and where to redeem them.

ASB Securities announces the following interest rate changes- Effective 24 June 2019

ASB Securities is reducing the ASB Margin Lending interest rate as well as reducing the ASB Cash Management Account interest rate tiers. The following changes are effective 24 June 2019:

ASB Margin Lending has decreased from 6.00% p.a. to 5.90% p.a.

Cash Management Interest rate(p.a.)
$250,000 - $499,999 0.00%
$500,000+ 0.25%
Interest rates are subject to change.

Changes to our FastNet Business Terms and Conditions

We've made some changes to the ASB FastNet Business Terms and Conditions. These changes will come into effect on Monday 8th July, 2019.

Section 6 of the updated FastNet Business Terms and Conditions will clarify the steps for entering into certain transactions using the Financial Markets Module, including FX Orders.

The updated FastNet Business Terms and Conditions will be available here from 8th July, 2019. 

ASB PrizeSaver – changes to the terms and conditions and monthly prize draw pool

We've made some changes to the ASB PrizeSaver terms and conditions and the total monthly prize draw winnings. 

What are the changes?

Effective 1 July 2019, the major prize of $20,000 will be removed from the prize pool. The prize pool will have 20 winners of $1,000 and 50 runner up prizes of $200, every calendar month moving forward.

We have updated clause 6 of the PrizeSaver terms and conditions effective 1 July 2019 to reflect the above changes.

Changes to our Global Markets Foreign Exchange and Interest Rate Swap Client Agreement

We've made some changes to the 'Global Markets Foreign Exchange and Interest Rate Swap Client Agreement'.
These changes will be effective from 1 July 2019. These changes primarily reflect that we will no longer offer interest rate swaps to retail clients. The document name will consequently be changed to the ‘Global Markets Foreign Exchange Client Agreement’. Provisions relating to interest rate swaps have been removed and we have taken the opportunity to update tax wording.

A copy of the updated terms and conditions can be obtained from ASB Global Markets.

ASB announces the following Business and Rural interest rate change:

The Business Floating Base Rate has decreased from 3.10% p.a. to 3.05% p.a.
This change will be effective on and from 14 June 2019. Interest rates are subject to change.

ASB announces following Education Administration interest rate change

The Education Administration Rate has decreased from 1.25% p.a. to 1.00% p.a.

This change will be effective on and from 1 June 2019. Interest rates are subject to change.

ASB announces the following Business and Rural interest rate change:

The Business Floating Base Rate has decreased from 3.25% p.a. to 3.10% p.a.

These changes will be effective on and from 24 May 2019. Interest rates are subject to change.

ASB announces the following Home Loan interest rate changes - 15 May 2019

The Housing Variable rate decreased from 5.80% p.a. to 5.70% p.a.

The Orbit Home Loan and Orbit FastTrack Home Loan rates decreased from 5.80% p.a. to 5.75% p.a.

This change will be effective on and from 15 May 2019 for new home lending customers and on and from 22 May 2019 for existing home loans.

Interest rates are subject to change.

ASB announces the following Savings interest rate changes - 15 May 2019

ASB is changing the interest rates on the following Savings accounts. These changes are effective 15 May 2019.

Interest rates are subject to change.

Savings On-Call           Interest rate (p.a)
$0 - $9,999 0.10%
$10,000 - $24,999 0.10%
$25,000 - $49,999 0.15%
$50,000 - $99,999 0.20%
$100,000+ 0.25%
   
Savings Plus Interest rate (p.a)
Base Interest 0.10%
Reward Interest if you make no withdrawals  1.90%
Reward Interest if you make one withdrawal  0.50%
Combined base and full reward interest 2.00%
Combined base and partial reward interest 0.60%
   
ASB Cash Fund  Interest rate (p.a)
$0 - $9,999 0.10%
$10,000 - $24,999 0.10%
$25,000 - $49,999 0.15%
$50,000 - $99,999 0.20%
$100,000 -$19,999,999 0.25%
$20,000,000 + 0.25%
   
Headstart Interest rate (p.a)
All credit balances 0.75%

Change to Business, Rural and Corporate Banking – Terms and Conditions: Confidentiality

The Business, Rural and Corporate Banking Terms and Conditions have been clarified in relation to our ability to aggregate your information, in anonymised form and use and disclose such information in certain circumstances. Please see Clause 23.4, as amended.

This amendment will take effect on 1 May 2019.

ASB announces the following Business and Rural interest rate change:

The Business Floating Base Rate has decreased from 3.30% p.a. to 3.25% p.a.

These changes will be effective on and from 12 April 2019. Interest rates are subject to change.

ASB announces the following home loan rate changes: 

Term Old Rate New Rate
2 Year Special  4.29%  3.99% 
2 Years  4.69%  4.49% 

The changes are effective 19 March 2019. 

ASB announces the following Business and Rural interest rate changes:

The Business Base Rate has increased from 10.17% p.a. to 10.20% p.a.
The Rural Base Rate has increased from 6.97% p.a. to 7.00% p.a.
The Business Floating Base Rate has decreased from 3.32% p.a. to 3.30% p.a.
The Corporate Indicator Rate has increased from 4.37% p.a. to 4.40% p.a.

These changes will be effective on and from 15 March 2019. Interest rates are subject to change.

ASB announces the following interest rate changes:

ASB is changing the interest rates on ASB Cash Fund, Term Deposts and Term Fund as set out in the below tables. The changes are effective 13 February 2019.

ASB Cash Fund 
Interest rate (p.a)

$0 - $9,999

0.10% 

$10,000 - $24,999

0.25% 

$25,000 - $49,999

0.30% 

$50,000 - $99,999

0.35% 

$100,000 -$19,999,999

0.40% 

$20,000,000 +

0.40% 

ASB announces the following card fee changes.

Effective 14 February 2019

Overseas cash advance/withdrawal fee for all ASB Credit cards, Debit cards and Fastcash cards:

  • Overseas cash advance/withdrawal fee at a Teller or ATM was $7.50, now $0.


Cash advance fee for all ASB Credit cards:

  • Cash advance fee for ATM/FastPhone/FastNet Classic – was $2.00, now $0.
  • Reduction of the teller assisted cash advance fee - was $5.00, now $3.00.
     

Offshore service margin change for ASB Visa Credit cards and ASB Visa Debit cards:

  • Removal of Offshore Service Margin charge for refunded purchases. 

Changes to our True Rewards Card Conditions of Use

We're making some changes to our True Rewards Card Conditions of Use that will take effect from 5 March 2019. You can view the adjusted document here.

Changes to our minimum monthly Merchant Service Fee for an ASB Merchant Facility

We've made a change to the minimum monthly Merchant Service Fee, as referred to in schedule 4 clause 1.1(b) of the ASB Merchant Facility Terms and Conditions.

The minimum Merchant Services Fee will be reduced to $15*. This change will take effect on the 31st of December 2018.

*This change excludes merchants who use manual vouchers via ZipZap machines as a method for accepting Visa and Mastercard payments.

ASB Visa Debit purchase limit increase

ASB announces the following change: 

We have increased the daily online purchase limit of our ASB Visa Debit card from $5,000 to $10,000. This change is effective 1 November 2018.

Changes to our ASB Cash Fund and ASB Term Fund terms and conditions

With effect from 27 September 2018, Public Trust will replace Trustees Executors Limited as supervisor for the ASB Cash Fund and ASB Term Fund. As a result, minor consequential changes need to be made to the glossary and sections 3.2 and 9 of the ASB Cash Fund and ASB Term Fund terms and conditions.

The updated terms and conditions can be found here.

Changes to our Merchant Facility Terms and Conditions:

We've made some changes to the ASB Merchant Facility Terms and Conditions and Paymark Merchant Tripartite Agreement Terms and Conditions. These changes will come into effect on August 1 2018.

These changes are due to the removal of the EFTPOS Manual Offline Voucher service and a change in the calculation method for merchant service fees.

ASB Merchant Facility Terms and Conditions
- Schedule 4 clause 1.1

Paymark Merchant Tripartite Agreement Terms and Conditions           
- Clause 2.1           
- Clause 5.1.2           
- Clause 5.3           
- Clause 7.1           
- Clause 10.2           
- Part A of Schedule

The updated Terms and Conditions can be found on our site here.

 ASB SECURITIES – CHANGES TO OUR TERMS AND CONDITIONS

We've made some changes to the ASB Securities Terms and Conditions.  These changes will come into effect on Wednesday 8th August 2018.  

What are the changes?

An overview of the key changes to the ASB Securities Terms and Conditions are detailed below.

ASB Securities Client Services Agreement Terms and Conditions

  • We have updated clause 2.3 to clarify that for an entity the identity requirements apply to individuals who own more than or equal to 25% of the entity.
  • We have updated clause 34.2 to require you to provide us written notice should you cease to be resident in New Zealand or Australia, or should any individuals associated with your CMA or ASB Securities trading account cease to reside in New Zealand or Australia. This includes effective controllers, beneficial owners with greater than or equal to 25% ownership and any authorised persons on your trading account. 

CommSec Terms and Conditions

  • We have amended clause 14 in Part 3 (Account aggregation) by changing  the terminology relating to accounts where we permit aggregation as follows:
    - client ID changed to access code
    - password changed to access password
  • We have amended clause 18 in Part 3 (Your instructions) by adding sub-clause 18.b. so that we are entitled to assume that any instruction received from your individual access code and access password originates from You or the authorised representative to whom the access code and access password is assigned and that such instruction is a valid instruction to access the services. We are not obliged to inquire into the validity of any such instruction received.
  • We have amended clause 28.b in Part 3 (Failure to settle) to clarify that you authorise us to sell securities in Commonwealth Bank that are subject of a trade that has failed to settle.
  • We have amended clause 20 in Part 5 (Implementing a Conditional Order Instruction) to clarify that a Conditional Order Instruction is triggered when the Trigger for the Security occurs on the ASX.

The updated ASB Securities Terms and Conditions can be found on our website.

Changes to Terms and Conditions for Personal Banking: Job starter's Account and ASB Introduction Package

The Personal Banking Terms and Conditions have been updated to reflect changes made to the Job starter's Account and ASB Introduction Package. We no longer offer interest-free periods on new overdrafts on either of these accounts.

In addition to this, ASB FastDeposit boxes no longer accept cash. You will be able to make your cash deposit at our ATMs and the funds will be available to you immediately. If using an ATM drop-box, the funds will be made available the next day, following our verification processes.

These changes are effective 31 May 2018.

Changes to our FastNet Business Terms and Conditions

We've made some changes to the ASB FastNet Business Terms and Conditions. These changes will come into effect on Thursday 29th March 2018.

Transaction information will now be available on FastNet Business for up to 7 years. This period was previously 2 years.

We have updated the terms of our professional trust platform to reflect changes in legislation regarding Foreign Account Tax Compliance Act (FATCA) and the Common Reporting Standard (CRS). Please see section 5 of ASB's FastNet Business Terms and Conditions for details.

ASB SECURITIES – CHANGES TO OUR TERMS AND CONDITIONS

We've made some changes to the ASB Securities Terms and Conditions. These changes will come into effect on Thursday 29th March 2018. 

What are the changes?

An overview of the key changes to the ASB Securities Terms and Conditions are detailed below.

  • We have added a Contents page which outlines what is included in the ASB Securities Terms and Conditions
  • We have clarified that your commitments include compliance with the NZX Participant Rules
  • We have amended the clause covering bringing orders to market to clarify, that we will not accumulate or bundle orders coming to market
  • We have clarified the clause detailing our foreign exchange service, to make it clearer and easier to understand
  • We have clarified that it is our Internet Access Terms that govern access passwords used on our website
  • We have included an additional acknowledgment that requires customers to acknowledge that their ASB Cash Management Account will be the nominated New Zealand dollar account for any ASB Foreign Currency Account opened for the purpose of share trading with ASB Securities
  • We have amended the termination clause, to clarify that ASB Securities may terminate any custody arrangements by giving you 7 days written notice and may close your share trading account if your ASB Cash Management Account is closed, provided that all outstanding obligations have been satisfied
  • We have amended some of the definitions, including the "Conditions" and "Participant Rules" definitions, and removed the "Client Services Agreement" definition

The updated ASB Securities Terms and Conditions can be found on our website.

Important changes to ATM fees  

ASB announces the following fee changes: 

Fee
Previous Fee
New Fee

Other NZ bank ATM usage fee 

$1.00 

$0.00 

ASB credit card cash advance fee (other NZ bank ATM) 

$3.00 

2.00 

This change is effective from 27 March 2018 and affects ASB Visa/MasterCard credit cards, ASB Business credit cards, Visa Debit and FastCash cards. 

This change was originally stated as being effective from 31 March 2018 but has been changed to 27 March 2018. 

Important change to ASB True Rewards

From 1 March 2018, Mobil will no longer be a True Rewards bonus partner offering double True Rewards dollars. Customers will still be able to redeem True Rewards dollars at any Mobil pump in the country, as well as earn standard True Rewards dollars on any purchase with an ASB rewards credit card.

The True Rewards earn rate for each card is as follows:

  • Visa Platinum Rewards and Visa Business Rewards - $1TR for every $100 spent
  • Visa Gold - $1TR for every $130 spent
  • Visa Rewards - $1TR for every $150 spent

Find out more about our rewards credit cards here.

Change to Visa Gold credit card travel insurance provider

ASB announces that from 1 April 2018, ASB Visa Gold credit card travel insurance will no longer be underwritten by Tower Insurance Limited and Cigna Life Insurance New Zealand Limited will be the new underwriter. Terms and conditions apply to travel insurance, please refer to the updated Visa Gold travel insurance policy wording. Exclusions and limitations apply.

These changes are effective from Sunday 1 April 2018 for new and existing customers.

Important changes to ASB Home Loans

ASB announces the following Home loan changes:

Fee
Current Fee
New Fee
Home loan processing fee
$400
$150
Progress payment construction home loan processing fee
$400
No change
Home loan top up fee
$150
$99
Home loan re-documentation fee
$150
$50
Demand fee
$50
$125
Rates demand fee
$110
$25
ERA administration fee
$50
$20
Alterations to security fee
$200
$125
Change parties to loan agreement or owners of a title fee 
$100
$125
Registrations affecting land titles fee
$100
$125
Changes to priorities fee
$100
$125
Full settlement fee 
$100
$35

This change is effective from Wednesday 31 January 2018. The new fee will be available on asb.co.nz from Wednesday 31 January 2018. Fees are subject to change.

Important changes to ASB Personal Loans.

ASB announces the following personal loan changes:

Fee
Previous fee
New fee

Loan processing fee
(When you apply for a new personal loan)

$250

$99

This change is effective from Friday 1 December 2017. The new fee will be available on asb.co.nz from Friday 1 December 2017. Fees are subject to change.

Effective the 1st November 2017 ASB is introducing the following fee:

Clever Kash replacement fee $50.

Changes to Other Banks' Fees for International Money Transfers

Customers who send International Money Transfers (IMT's) can choose 'sender to pay' to have other banks' service fees deducted from their ASB accounts. In certain cases, despite ASB being notified of pending charges, fees may not have been debited from customer accounts.

From 30 October 2017 customers selecting 'sender to pay' should expect to have other banks' service fees deducted from their ASB accounts.

If you'd like more information, call us on 0800 803 804, visit your local branch or contact your ASB Relationship Manager.

ASB announces partnership with Sovereign and AIA for provision of life insurance products

ASB's and Sovereign's parent company, the Commonwealth Bank of Australia (CBA), has announced that it has agreed to sell its life insurance businesses in New Zealand (Sovereign) and Australia (CommInsure) to AIA. ASB life, health and disability insurances are underwritten by Sovereign.

As part of the transaction, ASB will enter into a 20-year distribution agreement with Sovereign and AIA for the provision of Sovereign and AIA life insurance products to its customers in New Zealand. All existing customers will retain all of their current benefits as outlined in their policies. Insurance remains a key product offering for ASB and we will continue to work together in partnership to provide Kiwis with a comprehensive range of insurance options.

The transaction is expected to be completed in 2018 but is subject to certain conditions, including regulatory approvals in both New Zealand and Australia.

For more information see our FAQs.

Changes to our Personal Banking Terms and Conditions and Job starter's Account Terms and Conditions

From 21 September 2017, ASB will no longer offer an interest free period for Job starter's Account and Streamline Introduction Package Account overdrafts. This change will apply to new Job starter's Accounts and Streamline Introduction Package Accounts opened after 21 September 2017. To reflect this change, we have amended our Personal Banking Terms and Conditions and Job starter's Account Terms and Conditions by removing references to Job starter's Account and Streamline Introduction Package Account interest free periods.

The new terms and conditions will be available from 21 September 2017.

Changes to our Business, Rural and Corporate Terms and Conditions

Due to internal process changes, we will be changing our Business, Rural and Corporate Terms and Conditions by replacing clause 21.1(i) with the following:

Clause 21.1(i) All cash items shall be treated as uncleared funds until counted and verified by us. This usually takes two business days. All non-cash items shall be processed in the usual manner.

The new terms and conditions will be available from 4 September 2017.

Payment changes

Direct debit processing times have changed

On 28 November 2016 ASB introduced changes to the way that payments are made. One of these changes included processing direct debits earlier in the day rather than after midnight.

We are aware that some customers will have timed deposits to be in their account in the evening before a direct debit is processed, however with the earlier processing of direct debits these may occur before the deposit is in the account. This could result in the direct debit being dishonoured, resulting in unpaid bills and bank fees.

Some ways to avoid this from happening might be to:

  • Transfer sufficient money into your account early on the day a direct debit is due that will cover the amount of the expected debit
  • Request the company you are paying to schedule the direct debit to the next business day after you normally get a deposit into your account
  • Discuss with ASB options such as a temporary overdraft to cover your direct debit payments if you’re unsure you’ll receive a deposit into your account in time to cover your direct debit payments

If you have been affected by this change please contact us and we will work with you to avoid this occurring in the future. If you have been charged any dishonour fees as a result of the change we may also be able to refund these for you.

Upcoming change to payments

A new industry standard, effective 28 November 2016, will increase the certainty of payments by removing the ability for any electronic payment to be dishonoured due to insufficient funds. An electronic payment is a type of transaction commonly referred to as automatic payments, bill payments and direct credits.

This improvement will mean ASB customers can be confident that they will have full access to electronic payments deposited in to their account from other banks as soon as the payment is received.

Previously most electronic payments were received by ASB from other New Zealand banks as un-cleared funds. This meant that the sending bank could dishonour the payment within 3 business days if the sender did not have sufficient funds.

From 28 November ASB customers will only receive electronic payments in to their account if the sender has sufficient funds to make the payment. The payment will be immediately cleared and available.

Cheques and direct debits can still be dishonoured by the paying bank due to insufficient funds and cheques will continue to take 4 business days to clear.

This change does not affect the way payments are paid from ASB accounts with the exception of direct debits. Please note from the 28 November 2016 ASB will be processing direct debits received from both ASB and other banks earlier during the day instead of at the end of the day. Customers should ensure their accounts have adequate funds to cover any expected debits and be aware the debit may be applied earlier on the scheduled day for payment than it has previously.

We encourage customers to only make and schedule payments using available funds to avoid unexpected fees and interest.

Before confirming any payment, we encourage all customers to always check the payment details. In the event of a mistake, for example paying the wrong account or duplicating a payment, we may still be able to help if we’re immediately contacted. Find out more about this process here.

For our business customers who initiate direct debits, they’ll now be able to approve and submit direct debit files for same day processing until 11pm. This is a change from the current cut-off time of 6pm. Any transactions submitted after 11pm will be held over and processed the next business day soon after 6pm.

If you'd like more information, call us on 0800 803 804, visit your local branch or contact your ASB Relationship Manager.

ASBNotices