What do I do if I’ve misplaced or lost the phone that I use ASB Virtual with?
If you have misplaced your phone and you have another with the ASB Mobile app installed, you can use Card Control to lock it from that phone, to temporarily block your ASB Virtual card.
If your phone has been lost, disable your ASB Mobile app by calling us on 0800 255 382. Once disabled, any associated ASB Virtual cards will be cancelled.
ASB Virtual is available on Android phones 4.4 and above, that have NFC (Near Field Communication) enabled. Please note: For ...
I’m being asked to install an update to enable access to Near Field Communication (NFC) on my Android device, is this safe?Yes it is safe. We’re currently running a closed staff only pilot for ASB Virtual which uses NFC, and this ...