What happens if I can't receive a Netcode?

Last Updated: 17 Apr 2014

If you need to make a payment and you don’t have your mobile phone (or a Netcode token), call our contact centre on 0800 FASTNET (0800 327 863) and we'll ask a few questions to check you are you, and then we’ll release your online payment.

Please note however, for security reasons, we can’t release International Money Transfers. 

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