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What documents can I use to verify my identity and address online?

Last Updated: 01 Nov 2018

Our online verification options help you to confirm your identity by using RealMe. You can also use any of the below online utility bills (in PDF format) as proof of your residential address:

  • Electricity bill
  • Gas bill
  • Water bill
  • Home phone bill
  • Broadband bill
  • Rates bill 
  • Sky bill
  • Or your non-ASB house or contents insurance policy 

The information you supply should be current and an original copy. We can also accept copies certified by a trusted referee. 

Documentation in a foreign language must be accompanied by an independent and certified English translation provided to you by a professional translator.

If your identification documents are issued by a country other than New Zealand, Australia, The United Kingdom, Canada, France, Germany and the United States of America, we may need to ask you for additional information about your income or assets.

If none of these options suit, you can find a list of acceptable documents 


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