What do I need to do to make a claim on my ASB Visa Business Rewards Credit Card Travel Insurance policy?

Last Updated: 01 Dec 2015

TOWER Insurance can send you a claim form. Please send the following with your claim (as applicable):

  • All supporting documentation, including your credit card statement showing activation of your travel

  • Proof of purchase of the items you want to claim on

  • Police reports confirming theft of items, if applicable.

  • Medical invoices.

To contact TOWER insurance to make a claim:

New Zealand: 0800 500 265

Overseas: call TOWER’s Worldwide Emergency Assistance Service, reverse change on +64 9 369 0540

Terms and conditions apply, please refer to the ASB Visa Business Rewards Credit Card Travel Insurance Policy for further details.  If you are aged over 64 years you are not eligible for cover under the policy. ASB's lending criteria and Credit Card Conditions of Use apply.

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