Ways to get access to emergency funds
- You may be able to access some of the money from your term investments early
- Get help with fees
To help take some pressure off your finances we’ve put together several options to help you get through. You can apply for the options that best meet your needs in the one online application form.
Tip: The fastest way to apply is online. If you don’t have internet banking, you can call us and we’ll complete an application form for you over the phone.
One of our experts will contact you to discuss your application and support you to get the right solution.
We’re going as fast as we can, but with so many people in the queue it’s currently taking around 2 business days for us to get in touch.
As soon as we’ve set up with the support you need we’ll let you know via email or text.
Check out our blog for background on market volatility and why it's affected your account balance.
Keep up to date with what's happening in financial markets on our website. We'll update this page regularly as things develop.
Our latest podcast provides an update on what COVID-19 has meant for sharemarkets and investors so far.
Ready to apply for support or update your existing support?
ASB's terms apply.
The availability of insurance cover is subject to your application being approved. All applications are subject to individual consideration. Special conditions, exclusions or premium loadings may apply. An excess may apply for health and general insurance policies. For full details refer to the policy document which is available on request from ASB Bank Limited.
ASB life, health and disability insurance is underwritten by AIA New Zealand Limited ("AIA").
General Insurance is underwritten by IAG New Zealand Limited ("IAG"). All licensed insurance providers are required to have a financial strength rating from an approved rating agency. See further details about AIA's financial strength rating and IAG's financial strength rating.