i

Security alerts archive - 2021

When ASB becomes a phishing campaign target, it means scam emails pretending to come from us have been sent to a large number of people, including ASB customers. These emails are not from ASB, or in any way authorised by us.

If you think you’ve been targeted by an online or phone scam, please call us on 0800 327 863. We take security seriously and will do everything we can to help.

No company in the ASB Group will ever ask you by email for your secure banking information. That includes account or credit card numbers, passwords, PIN numbers or Netcode details.

Phishing emails often give you a link that directs you to an online banking log in page. While ASB might advise logging in to an account to complete an action, we will never give you a direct link to the log in page. Instead, we'll encourage you to type www.asb.co.nz directly into your browser and log in from there. To make our page easily and quickly accessilble, it's good practice to save it as a bookmark.

If you have received a suspicious email, please forward it to our dedicated email scam team on phishing@asb.co.nz.

If you've already clicked a link in a suspicious email, or if in doubt, please call us on 0800 327 863 and we will immediately reset your internet banking password. You can also reset it yourself through FastNet internet banking or the mobile app.

We're committed to keeping you up-to-date with security threats facing online financial services. Find out more about the precautions we take, as well as tips for how you as a customer can protect yourself online.

2021 examples

Examples of phishing email scams that targeted ASB in 2020.

December 2021

23 December 2021

23 December 2021

November 2021

15 November 2021

12 November 2021

11 November 2021

10 November 2021

October 2021

12 October 2021

12 October 2021

12 October 2021

11 October 2021

11 October 2021

6 October 2021

5 October 2021

4 October 2021

September 2021

27 September 2021

22 September 2021

20 September 2021

20 September 2021

16 September 2021

14 September 2021

13 September 2021

13 September 2021

9 September 2021

August 2021

27 August 2021

25 August 2021

23 August 2021

17 August 2021

11 August 2021

July 2021

26 July 2021

20 July 2021

16 July 2021

10 July 2021

8 July 2021

8 July 2021

Subject: Important Message : ASB Support

8 July 2021

6 July 2021

6 July 2021

5 July 2021

5 July 2021

5 July 2021

2 July 2021

1 July 2021

June 2021

30 June 2021

27 June 2021

26 June 2021

25 June 2021

24 June 2021

22 June 2021

Subject: Online Support

18 June 2021

Subject: Tax Information Update

14 June 2021

11 June 2021

Subject: Support

11 June 2021

Subject: EXTERNAL: Support

11 June 2021

Subject: New FastNet Notice

May 2021

17 May 2021

17 May 2021

17 May 2021

17 May 2021

10 May 2021

03 May 2021

01 May 2021

April 2021

29 April 2021

29 April 2021

29 April 2021

28 April 2021

28 April 2021

28 April 2021

26 April 2021

25 April 2021

23 April 2021

23 April 2021

22 April 2021

19 April 2021

16 April 2021

March 2021

26 March 2021

26 March 2021

26 March 2021

24 March 2021

24 March 2021

24 March 2021

24 March 2021

23 March 2021

22 March 2021

22 March 2021

03 March 2021

03 March 2021

03 March 2021

February 2021

18 February 2021

17 February 2021

17 February 2021

17 February 2021

16 February 2021

15 February 2021

15 February 2021

14 February 2021

13 February 2021

13 February 2021

13 February 2021

12 February 2021

11 February 2021

11 February 2021

10 February 2021

09 February 2021

09 February 2021

07 February 2021

06 February 2021

05 February 2021

05 February 2021

05 February 2021

04 February 2021

02 February 2021

January 2021

30 January 2021

28 January 2021

27 January 2021

25 January 2021

25 January 2021

22 January 2021

21 January 2021

21 January 2021

20 January 2021

20 January 2021

19 January 2021

18 January 2021

17 January 2021

14 January 2021

13 January 2021

12 January 2021

11 January 2021

08 January 2021

ASBSecurity alerts 2021