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Everyday banking tips and tools

Things may feel a little different and a little uncertain right now. So we've put together a guide of  tips and tools that you can access through FastNet Classic internet banking and the ASB Mobile Banking app. And, if you need to leave home to top up any essentials, we've also included some ways to help you pay safely.

What can I do on the ASB Mobile Banking app?

Think of your phone as a mini bank - one that's available 24 hours, 7 days a week. It's free to use, and offers you a fast, safe and easy way to manage your money.

Managing your accounts

Checking balances and transactions is quick and easy. Once you log in you will see a screen with all your accounts and their respective balances. Tap on any account to get a three month overview of transactions.

Personalising your accounts can help make managing money easier. Maybe you have an account you're using to save up for something special. In 'Settings', under the main menu (which can be found in the top left hand corner, represented by three horizontal lines) there is a tab called 'Personalise' which gives you the option to choose an image for your account, rename it and more. You can also use the 'Re-order accounts' option under the 'Personalise' tab to drag and drop your accounts in the order you would like to see them.

Transferring money between your accounts

Need to move some money around? Transfer money between accounts in real time. Find 'Transfers' in the left hand menu (found in the top left corner, represented by three horizontal lines) and select which account you want to transfer money to and from. Enter in the amount and the optional description before tapping on 'Transfer' and you're done.

Making and amending payments

Find 'Payments' in the menu (top left hand corner, represented by three horizontal lines) to:

Managing your ASB cards

If you have a new ASB Visa Credit or Debit card that needs a PIN, activate it from home. Your card will then have its PIN, so you can use it straight away.

If you lose your ASB Visa card, you can lock it instantly with ASB Card Control in the ASB Mobile Banking app. No one else will be able to use your card even if they find it. ASB Card Control also lets you change your PIN, set spending limits and much more. If you do find your card, simply log in and unlock it.

To access ASB Card Control in the ASB Mobile Banking app, find 'Cards and devices' in the main menu and then select the relevant card on the screen by tapping on it.

Setting up notifications when money moves to and from your accounts and cards

In times like these it's good to keep an eye on things. Know where your balance is at and avoid fees by setting alerts. You can set up alerts for:

  • Overdrawn accounts - receive an alert when you go into overdraft.
  • Balance below - know when your balance dips below an amount that you set.
  • Balance above - know when your balance is above an amount that you set.
  • Insufficient funds - get an alert when there isn't enough balance for an upcoming payment or bill payment (excludes IRD payments and direct debits as they are controlled externally, not by ASB).
  • Credit cards - receive alerts when your payment is due.

To set notifications, find 'Settings' in the menu and once selected, tap on ‘Manage Alerts'.

Don't have the ASB Mobile Banking app? No worries! Just make sure you're signed up for FastNet Classic internet banking. Once you are, head to your phone’s app store and search 'ASB Mobile Banking app'.

What can I do with ASB FastNet Classic internet banking?

Bank when it suits you. Pay bills, check account balances, transfer money and much more, anytime, anywhere.

Checking your account balance and transaction history

Checking balances and transactions is quick and easy. And with FastNet Classic internet banking you can see your past statement history and transactions in your account. Once you log in you will see a screen with all your accounts and their respective balances. Simply click on the account you would like to review.

Transferring money between your accounts

Need to move some money around? Transfer money between accounts in real time. Find 'Transfers' under 'Accounts' in the main menu and select which account you want to transfer money to and from. Enter in the amount and the optional description before tapping on 'Transfer' and you're done.

Making and amending payments

Find 'Payments' in the menu to:

Have you got FastNet Classic internet banking? If you've never registered or used it before, then call us on 0800 327 863. Keep your account details handy so we can get you all set up. Please note, there may be delays.

Keep all your payments contactless

Contactless payments like payWave and mobile payments are fast and easy. They’re also a safer way to pay, as they limit the contact you have at the checkout. There are lots of different contactless payment types including payWave on your ASB Visa Debit or Credit card.

Find out more

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