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Meet Josie, ASB's new Digital Assistant

Josie is here to help small businesses, or those people thinking of starting one.

ASB's new Digital Assistant is now in training

ASB has been working with New Zealand based Artificial Intelligence company FaceMe to develop Josie, our first Digital Assistant.

Josie's role will be to help Kiwis in the early stages of setting up a business and she'd like to speak to as many of you as possible, both to offer guidance and to help build her own skills and knowledge.

Be one of the first to meet Josie face to face

Are you:

  • A small business owner starting out?
  • Based in Auckland?

If so, we would love you to come and experience Josie in person.

Book your session

If you'd like to meet Josie, you can make a booking below. However prior to making your booking, it's important that you read the terms and conditions associated with the pilot.

  • Josie, ASB's Digital Assistant, is being developed to provide guidance to people setting up a business. Josie is in an initial trial stage (Pilot). The information she provides to you during the meeting is not a comprehensive guidance to starting a business or personalised financial advice.
  • We (ASB Bank Ltd, 12 Jellicoe Street, Auckland) need your name, email address and mobile number, which we will collect, use and store for the purposes of you participating in the Pilot. If you are interacting with Josie, our partner FaceMe Limited (with registered address at B:Hive, Smales Farm, Level 1, 74 Taharoto Road, Takapuna, Auckland) will film, use and store your conversation with Josie and our representatives for the purposes of the Pilot. Video is collected so Josie can "see" you and react to your expression, etc., and also so we can analyse Josie's responses, while audio is collected so Josie can "hear" your questions and respond.
  • FaceMe will disclose the audio to an external supplier solely for the purpose of providing us with the services in relation to the Pilot. The external supplier does not retain the audio or any other data arising from the use of the external supplier's services. We may use your interactions with Josie and us for promotional purposes and by proceeding with the booking, you consent to your name, photograph and/or video being used for such publicity purposes as reasonably determined by us. You agree to make yourself reasonably available for this purpose, without compensation.
  • Josie might ask if you want further information about some of the topics discussed during the meeting texted to you. If you agree, you will receive one or more text messages immediately. As we are using your number only once, when you provide it, there will be no "opt-out" functionality included in the text message.
  • Following the meeting, we may contact you and ask to complete a survey. Your answers will be used to make improvements to the Pilot.
  • You have rights of access and correction of your personal information. If you do not provide us with the information we have requested, unfortunately, we will not be able to arrange a meeting for you.
  • If you are happy with the above please click below to make a booking: