Terms & Conditions

These Terms and Conditions are presented in Adobe PDF format. If you do not have the Adobe Reader installed on your computer, please download it here.

We have made some changes to the Merchant Operating Guide, effective from 1 January 2010. Rental car companies will no longer be able to bill Visa or MasterCard credit cards for damage to vehicles as ‘delayed amended charges’. Explicit permission from the cardholder for the exact amount of damages must be obtained and this amount must be processed as a separate transaction.

For more information please refer to the Merchant Operating Guide.

For our QFE Disclosure Statements please visit this page.

ASB FastCash Card and FastPhone

ASB FastCash Terms and Conditions
(19456KB)

ASB FastNet Classic

ASB FastNet Classic Terms and Conditions
(1127KB)

Master Trust Internet Service

MasterTrust Internet<br/> Service Terms and Conditions
(1466KB)

FastPay

FastPay
(1008KB)

ASB Virtual Branch Terms and Conditions

ASB Virtual Branch Terms and Conditions
(600KB)

Personal Banking Terms and Conditions

Personal Banking Terms and Conditions
(3319KB)

Investment Statement for Term Deposits

Investment Statements for Term Deposits Terms and Conditions
(900KB)

Credit Card Conditions of Use

Credit Card Terms and Conditions Terms and Conditions
(2081KB)

Migrant Banking Personal Accounts

Migrant Banking Terms and Conditions
(10329KB)

Mobile Banking

Mobile Banking Terms and Conditions
(12663KB)

Internet Access

Internet Access Terms and Conditions
(1532KB)

True Rewards Card

True Rewards Card Terms and Conditions
(1936KB)

Foreign Exchange

Foreign Exchange Terms and Conditions
(1813KB)

ASB Global Markets Investment Statement for Term Deposits

ASB Global Markets Investment Statement for Term Deposits
(2193KB)

Business, Rural and Corporate Banking terms and conditions

Business Terms and Conditions
(25448KB)

ASB's Merchant Services Agreement General Terms and Conditions

ASB's Merchant Services Agreement General Terms and Conditions
(1768KB)

ASB's Merchant Operating Guide

ASB's Merchant<br/> Operating Guide
(19137KB)

FastNet Business

FastNet Business
(549KB)

Visa Debit Card Conditions of Use

Visa Debit Card Conditions of Use
(2663KB)

ASB Platinum Credit Card Condition of Use and Travel Insurance Policy Wording

ASB Platinum Credit Card Condition of Use and Travel Insurance Policy
(3811KB)

Direct Debit Services Standard Initiator Agreement

Direct Debit Services Standard Initiator Agreement
(1771KB)

Business Cash Plan Terms & Conditions

Business Cash Plan Terms & Conditions
(615KB)

Statement Stopper

Statement Stopper
(802KB)

How we can help

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