Since 1991 the Commonwealth Bank (CBA) has provided ASB with a London based representative office to help meet the needs of people moving to New Zealand. Our representatives will provide you with tailored banking assistance whilst in the United Kingdom and will help facilitate the setting up of your new ASB account(s) in New Zealand. CBA can also provide you with a full range of foreign exchange services, to help transfer your funds across to New Zealand.

So whether you’re moving to New Zealand to start a new life, returning home, or visiting on holiday, let our Representative Office help you make your move to New Zealand easier.

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Our Representative Office can assist you in the
following ways

1. Open a Commonwealth Bank of Australia (CBA) London
transfer facility for you.

The Commonwealth Bank’s London Transfer Account (LTA) will provide you access to competitive foreign exchange rates, along with a full range of foreign exchange services. The LTA can give you access to deposit facilities, spot contracts, forward contracts and rate-watch contracts. You can have simple foreign exchange information at your fingertips, with competitive foreign exchange products and specialist knowledge all accessible by phone, ensuring your move to New Zealand is made that little bit easier.

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2. Setting things up for you in New Zealand.

The Representative Office can also support you in opening an ASB bank account through ASB’s specialist Migrant Banking Division in Auckland, prior to you moving to New Zealand. Once your ASB account has been arranged, the Representative Office can remit funds to your ASB account on your behalf.

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To set up your account

To open an ASB account and to set up a Commonwealth Bank’s London Transfer Account (LTA), please complete the new account application, or contact our CBA London representative office on  +44 (0) 20 7710 3990, Monday – Friday 9:00am to 5:00pm GMT.

Once you have completed the account opening form, please forward it along with a certified copy of two forms of photo identification to:

Freepost RSEU-RSUC-GHYT
ASB Representative Office London
International Customer Services
Senator House
85 Queen Victoria Street
London EC4V 4HA

Please Note: Opening your account can take up to three working days from receipt of your application. You will receive a letter confirming your new ASB Account number and LTA details once available.

Transacting on your ASB account in New Zealand

Until your account is formally activated by you in New Zealand, a hold will remain on the account preventing any withdrawal of funds.

To activate your account you will need to be identified by taking a copy of your account opening letter (this is forwarded to your nominated postal address or email address), along with your passport and a secondary form of identification to ASB’s Migrant Banking Division in Auckland or into any ASB branch.

Once you have been identified by an ASB representative in New Zealand, We’ll remove the hold from your account, review your banking needs, to check that you have the right accounts and will set you up with other banking services including EFTPOS Cards, Internet and Phone Banking for your new life in New Zealand.

Transferring Funds to your ASB account

If you wish to transfer funds to your ASB bank account before your arrival in New Zealand, you can use the Commonwealth Bank’s foreign exchange services via their London Transfer Account or you can initiate an international transfer through your preferred FX broker.

London office contact details and location

Commonwealth Bank of Australia
Financial and Migrant Information Service
Senator House
85 Queen Victoria Street
London EC4V 4HA
England

Phone: 44 (0)207 710 3592
Fax: 44 (0)207 710 3939
Email: londonmbs@cba.com.au

Where to find us