ASB is committed to making KiwiSaver as simple as possible. We've put together comprehensive guides both for individuals interested in saving with KiwiSaver and for employers who will need to implement KiwiSaver in their business.
Phone: 0800 ASB RETIRE (0800 272 738)
Email: retire@asb.co.nz
Order a copy of the ASB KiwiSaver Scheme Investment Statement
Once you've joined the help doesn't stop there. You'll still get regular communications about your investments, we have our experts on hand at 0800 ASB RETIRE and you can track your progress online at any time at our member website. ASB Wealth Managers' disclosure statements are available on request free of charge from your ASB Wealth Manager.
Phone: 0800 ASB RETIRE (0800 272 738)
Email: kiwisaver@asb.co.nz
Order a copy of the ASB KiwiSaver Scheme Employer Guide
We will also provide ongoing expert support to employers who select the ASB KiwiSaver Scheme as their chosen scheme for their business and staff.
Any complaints about your investment should be directed to the Manager at:
ASB Group Investments Limited
33-45 Hurstmere Road
Private Bag 93518
Takapuna
Auckland 0740
Phone 0800 ASB RETIRE (0800 272 738)
Email: retire@asb.co.nz
Complaints can also be directed to the Trustee at:
Public Trust
Level 10
141 Willis Street
Wellington 6011
Phone (09) 985 5300
Email: enquiry@trustee.co.nz
Complaints about ASB KiwiSaver may also be made to:
Financial Markets Authority
Level 8, Unisys House
56 The Terrace
PO Box 1179, Wellington 6140
Phone (04) 472 9830
Fax (04) 472 8076
The Manager has joined the Banking Ombudsman dispute resolution scheme and the Trustee has joined the Insurance and Savings Ombudsman dispute resolution scheme. If your complaint is not able to be resolved with the Manager or Trustee you may contact the Banking Ombudsman or the Insurance and Savings Ombudsman (respectively) at:
Banking Ombudsman
Level 11, BP House
20 Customhouse Quay
Freepost 218002
PO Box 10573, The Terrace
Wellington 6143
Phone 0800 805 950Insurance and Savings Ombudsman
88-105 Customhouse Quay
PO Box 10-845, The Terrace
Wellington 6143
Phone 0800 888 202
Order a copy of the ASB KiwiSaver Scheme Investment Statement
Once you've joined the help doesn't stop there. You'll still get regular communications about your investments, we have our experts on hand at 0800 ASB RETIRE and you can track your progress online at any time at our member website. ASB Wealth Managers' disclosure statements are available on request free of charge from your ASB Wealth Manager.