Service charges

Service charges

New or amended automatic payment or bill payment authority
Via branch or contact centre$5.00
Via FastNet Classic$2.00


Unpaid transactions
Dishonoured cheque$20.00
Unpaid automatic payment / bill payment /
IRD payment / direct debit
$20.00
Stopped cheque$15.00


Special payments 
Bank cheques$5.00 per cheque 
Special answer on cheque$25.00 plus courier charges
Other bank deposit or transfer to another New Zealand bank, e.g. through branch, business banking centre or contact centre$5.00 plus cheque clearance and cash handling fees


Statements
Replacement statement$5.00 per statement
Counter statement$2.00 per statement


Cash withdrawals
Other bank (in New Zealand) ATM usage fee
(This fee is in addition to any base and transaction
fees and no exemptions apply.)
$0.75
Overseas ATM
Teller assisted (NZ or Overseas)
$5.00


Teller assisted transactions at other banks in New Zealand and overseas relate to Visa Debit Cards.
 


Overdrafts
Establishment fees^
Including temporary limits
$25.00
Monthly Overdraft fee^
(Arranged overdrafts)
0.12% of the limit or highest daily overdrawn balance, whichever is greater (minimum charge $5.00).
Monthly Unarranged Overdraft fee
(Unarranged Overdrafts exceeding $20.00) 
0.12% of the highest daily overdrawn balance (minimum $10.00).

^ Tertiary and Graduate: No Establishment Fee applies. A minimum $2 Monthly Overdraft Facility Fee applies.


FastNet Classic Internet and FastPhone Phone Banking
Netcode Mobile Usage fee
Netcode Mobile Usage fee applies if your FastNet Classic transactions require authentication. This fee is in addition to any base and transaction fees and no exemptions apply, except for FastSaver accounts.
$0.20 per session
Netcode Token$1.00 per month
Replacement Netcode Token$20.00
FastPhone callsFree & unlimited
Business Cash Plan$5.00 per month

Transaction fees may apply. Calls from mobile phones will incur your standard mobile phone charges.


Alerts
TXT alert$0.20 per alert sent
Email alert$0.05 per alert sent


TXT Banking
Usage fee$0.20 per TXT

This fee is in addition to any other base and transaction fees, and no exemptions apply.


Staff Assisted Searches
Signature Checking/Faxing fee$15.00
Document Searches($60.00 per hour)
$15.00 minimum


Replacement ASB FastCash or Cashflow Card / Passbook
A fee may be charged for lost or damaged ASB FastCash or Cashflow Cards and Passbooks. Ask your local branch for details.


Local Body Rates Demand
A fee of $50.00 will be charged when ASB issues notices to mortgagors for payment of overdue local body rates. Notice will be issued following demand being made by Local Authorities on ASB for payment by ASB under Section 62 Local Government (Rating) Act 2002 or may be issued pursuant to the mortgage. In addition, a fee of $60.00 will be charged if ASB is required to make a local body rates payment on your behalf.


Supplying Notes and Coins to Non-ASB Customers

Notes

  • First $1,000 (or part-thereof) per transaction
  • Each subsequent $1,000 (or part-thereof) per transaction

  

$5.00

$2.00

Coins

  • First $100 (or part-thereof) per transaction
  • Each subsequent $100 (or part-thereof) per transaction

  

$5.00

$2.00



Offshore services margin

In this section the terms 'ASB margin', 'ASB retail exchange margin', 'conversion rate', 'offshore service margins' and 'Visa international service assessment' are as defined in ASB’s ATM cards, EFTPOS cards and FastPhone terms and conditions of use.

All cash withdrawals made at an overseas ATM using your ASB ATM or EFTPOS card will either first be converted into US dollars and then into New Zealand dollars or converted directly from the currency in which the cash withdrawal was made into New Zealand dollars at the applicable conversion rate.

Offshore service margins of 1.1% are added to the converted New Zealand dollar amount of each cash withdrawal made using your ASB ATM or EFTPOS card at an overseas ATM, excluding those withdrawals made using Commonwealth Bank of Australia ATMs. 

The offshore service margins comprise a Visa international service assessment of 0.85% imposed on ASB by Visa and passed on to you, and an ASB margin of 0.25%.

The converted amount and the offshore service margins will appear on your statement.

For overseas cash withdrawals made using Commonwealth Bank of Australia ATMs an ASB retail exchange margin of 0.7% is included in the conversion rate by ASB. The total converted amount (including the ASB retail exchange margin where applicable) will appear on your statement.
Terms and conditions: Fees and interest rates are subject to change. Full terms and conditions for the products and services and ASB's Disclosure Statement apply and are available free of charge from any ASB branch.

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